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Trust & Transparency

At Review Web, trust is not a feature — it’s the foundation of how the platform is built.

Our tools are designed to help businesses collect real customer feedback while respecting the rules and expectations of public review platforms.

Independent & Platform-Neutral

Review Web operates independently.

We are not affiliated with, endorsed by, sponsored by, or partnered with Google or any other review platform.

  • Platform names are referenced only to explain functionality

  • All trademarks and brand names belong to their respective owners

  • Review Web does not represent itself as a platform owner or authority

Our goal is to support legitimate review collection — not to speak on behalf of any platform.

How We Handle Third-Party Review Data

We Do NOT Store or Display Reviews from Google or Zillow

Important clarification: Review Web does not copy, store, or display individual review text from Google, Zillow, or other review platforms.

Here's what we actually do:

What We Show What We DON'T Do
✅ Overall rating score (e.g., 4.8/5) ❌ Store review text in our database
✅ Total review count ❌ Display individual Google or Zillow reviews on your page
✅ Links to view reviews on the original platform ❌ Cache or archive review content
✅ Platform logos with proper attribution ❌ Scrape or bulk download reviews

Why This Matters

Google, Zillow, and other platforms have strict terms of service about how their data can be used. We respect those terms by:

  1. Real-time data only — Rating information is fetched fresh when needed, not stored permanently
  2. No review reproduction — We never copy or display the actual text of reviews from external platforms
  3. Clear attribution — When we show a rating, we clearly identify which platform it comes from and link directly to it
  4. Platform linking — We direct users to view full reviews on the original platform where they were posted

This approach protects your business from potential terms of service violations while still letting you showcase your reputation.

Built to Follow Platform Guidelines

Review Web is designed to operate within the publicly available guidelines of major review platforms.

This means:

  • Reviews come from real customers

  • Reviews are submitted directly on the platform where they appear

  • No tools are provided to manipulate, suppress, or redirect feedback

We build for compliance first, not shortcuts.

No Fake Reviews. Ever.

Review Web does not create, submit, or post reviews on behalf of customers.

  • All reviews are written by real people

  • Review Web does not fabricate or alter review content

  • Businesses never receive pre-written or auto-submitted reviews

If AI-assisted tools are available on a plan:

  • They provide optional wording suggestions only

  • Customers choose whether to use, modify, or ignore suggestions

  • Nothing is posted automatically

No Review Gating or Screening

Review Web does not gatekeep reviews.

  • All customers receive the same review request

  • Reviews are not filtered based on sentiment

  • Positive and negative feedback are treated equally

We do not redirect unhappy customers away from public reviews or suppress critical feedback.

Customers Are Always in Control

Review Web provides tools — not enforcement.

  • Businesses choose when and how to request reviews

  • Customers choose whether to leave a review

  • Customers choose what they say and where they say it

There are no forced prompts, required responses, or automatic posting.

No Incentives or Manipulation

Review Web does not support:

  • Incentivized reviews

  • Contests tied to review submission

  • Rating manipulation

  • Attempts to bypass platform policies

We believe trust is built through accuracy, not influence.

Third-Party Data Compliance

Google Places API

Review Web uses the Google Places API in compliance with Google's Terms of Service:

  • We display Google ratings with proper attribution
  • We link directly to Google for viewing full reviews
  • We do not permanently store Google review content
  • We do not use Google data to create competing services

For full details, see Google Maps Platform Terms of Service.

Zillow

For real estate professionals, Review Web integrates with Zillow in compliance with Zillow's API Terms:

  • We display Zillow ratings with proper branding
  • We link directly to Zillow profiles
  • We do not store or redistribute Zillow data
  • We follow all Zillow display requirements

For full details, see Zillow Terms of Use.

Public reviews influence real decisions. They shape trust, guide choices, and impact real businesses and real people.

That responsibility means:

  • Businesses deserve tools that won't put them at risk
  • Customers deserve honest and unbiased feedback
  • Review platforms deserve respect for their rules and ecosystems

Review Web is intentionally built to support all three.

We are committed to:

  • ✅ Ethical review collection
  • ✅ Platform-neutral operation
  • ✅ Clear, honest communication
  • ✅ No shortcuts that compromise trust
  • ✅ No storage of third-party review content
  • ✅ Proper attribution for all external data

Our focus is long-term credibility — for businesses, customers, and the platforms that make public reviews possible.

If you have questions about how Review Web works or how reviews are collected, we encourage you to reach out.

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