| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Free | $0 | $0 | Testing the platform, basic review link needs |
| Professional | $24.95 | $249/yr | Small businesses ready to automate review collection |
| Professional Plus | $49.95 | $499/yr | Businesses wanting AI tools and competitive insights |
| Partner Program | — | $199/yr | Marketing agencies managing clients (get 30% discount, bill clients directly) |
Creates a direct link to your Google review page that skips straight to the review form.
Why it helps: Removes friction from the review process. Instead of customers searching for your business on Google, they click one link and are ready to write a review immediately. Businesses see 2-3x more reviews when using direct links.
Generates a scannable QR code linked to your Google review page in multiple sizes (200px, 300px, 400px).
Why it helps: Perfect for physical locations. Print on receipts, table tents, business cards, or window decals. Customers scan with their phone and go directly to your review page. Great for restaurants, retail stores, service businesses, and anywhere you interact face-to-face.
Creates a public-facing business profile page with your business info, hours, and review links.
Why it helps: Gives you a professional landing page you can share anywhere. Better than sending customers to your Google listing because you control the content and can add multiple review platform options.
Shows overview of your review collection activity and link clicks.
Why it helps: Track whether your review collection efforts are working. See which methods are driving the most engagement.
Manage multiple businesses from a single login. Easily switch between businesses with a dropdown selector in your dashboard.
Why it helps: Perfect for owners with multiple locations, franchises, or side businesses. No need to log in and out of different accounts. Manage all your businesses from one place.
Add and manage review links for multiple platforms beyond Google: Facebook, Yelp, TripAdvisor, and more.
Why it helps: Different customers prefer different platforms. By offering choices, you increase the chances they'll actually leave a review. Also helps diversify your online presence across multiple review sites.
Access to specialized review platforms based on your industry:
Why it helps: Industry platforms often carry more weight with potential customers in your specific field. A doctor with great Healthgrades reviews or a realtor with strong Zillow reviews builds credibility where it matters most.
Add and track customers in a simple CRM. Store name, email, phone, and notes. Track their status through the review request process.
Why it helps: Keeps your review requests organized. Know who you've contacted, who's responded, and who still needs follow-up. No more spreadsheets or sticky notes.
Automatically sends review requests when you add a customer. Follows a proven sequence:
Sequence stops automatically when customer clicks the link or leaves a review.
Why it helps: Automation means you never forget to ask for reviews. The multi-touch sequence increases conversion rates by 40-60% compared to single requests. SMS on Day 1 and Day 30 provides urgency without overwhelming customers.
Generate unlimited QR codes with custom branding options and tracking.
Why it helps: Create different QR codes for different locations, campaigns, or purposes. Track which codes are getting scanned to optimize your placement.
Customize your directory page with logo, colors, business hours, contact info, and more.
Why it helps: Create a branded experience that matches your business. A professional-looking directory page builds trust and encourages reviews.
Add your own testimonials from any source (emails, surveys, verbal feedback) to display on your directory page.
Why it helps: Not all great feedback comes through review platforms. Capture and display testimonials from anywhere to showcase your best customer experiences.
Track one competitor's Google rating and review count alongside yours.
Why it helps: Stay aware of your competitive position. Know when a competitor is gaining ground so you can respond with your own review collection efforts.
Connect Review Web to Zapier, Make.com, or your custom CRM via webhooks. Triggers fire for events like: new customer added, review received, invite sent.
Why it helps: Automate your entire workflow. Sync new customers from your CRM, trigger follow-up sequences in other tools, or build custom integrations. No manual data entry.
Add a booking/appointment link (Calendly, Acuity, etc.) to your directory page and track appointment requests.
Why it helps: Turn your directory page into a lead generation tool. Potential customers researching reviews can book directly, reducing friction in your sales process.
Create special QR codes for open houses that collect visitor feedback including interest level, price opinion, contact info, and whether they're already working with an agent.
Why it helps: Capture leads at open houses even when visitors don't want to talk. Get honest feedback about your listings. Know which visitors are serious buyers vs. just browsing.
Everything in Professional, plus these advanced features:
Generates personalized, professional responses to reviews using AI. Understands context, sentiment, and creates appropriate replies for both positive and negative reviews.
Why it helps: Responding to reviews is time-consuming but crucial for reputation management. AI generates thoughtful responses in seconds that you can use as-is or customize. Saves hours while maintaining consistent communication.
Analyzes all your reviews (Google, Zillow, Yelp, direct submissions) to identify:
Why it helps: Understand what customers really think at scale. Spot trends before they become problems. Identify your strongest selling points to emphasize in marketing. Make data-driven improvements to your business.
Track up to 3 competitors with detailed comparison including:
Why it helps: Go beyond basic tracking to understand why competitors succeed or struggle. Get actionable insights on how to differentiate and earn more reviews than your competition.
Add YouTube or Vimeo videos to your directory page.
Why it helps: Video builds trust faster than text. Add testimonial videos, business introductions, or service explanations. Video-enhanced directory pages see 2x longer visitor engagement.
Add a customizable FAQ section to your directory page.
Why it helps: Answer common questions before customers ask. Reduces tire-kicker inquiries while helping serious prospects get the info they need. Improves SEO with keyword-rich content.
Display a special offer or coupon code on your directory page.
Why it helps: Incentivize action without discounting reviews (which violates platform policies). Offer a discount for booking, first-time customers, or seasonal promotions.
Customize the email and SMS templates used for review requests and reminders.
Why it helps: Make messages match your brand voice. Test different approaches to see what resonates with your customers. Add personal touches that increase response rates.
Add custom SEO keywords to optimize your directory page for search engines.
Why it helps: Help potential customers find you when searching for services in your area. Directory pages can rank well for local searches, driving organic traffic.
Connect your Zillow agent profile to:
Why it helps: For real estate agents, Zillow reviews are crucial. Manage them alongside Google and other reviews in one place. Showcase your Zillow reputation on your own branded page.
Marketing agencies and consultants can become Review Web partners to offer review management services to their clients:
Why it helps: Add review management to your service offerings with built-in margin. Pay wholesale, charge retail. You control the client relationship and pricing while Review Web provides the platform and technology.
| Feature | Free | Professional | Professional Plus |
|---|---|---|---|
| Google Review Link | ✓ | ✓ | ✓ |
| Basic QR Code | ✓ | ✓ | ✓ |
| Basic Directory Page | ✓ | ✓ | ✓ |
| Basic Stats | ✓ | ✓ | ✓ |
| Multi-Platform Links | ✓ | ✓ | |
| Multiple Business Management | ✓ | ✓ | ✓ |
| Industry Platforms | ✓ | ✓ | |
| Customer CRM | ✓ | ✓ | |
| Email & SMS Automation | ✓ | ✓ | |
| Unlimited QR Codes | ✓ | ✓ | |
| Directory Customization | ✓ | ✓ | |
| Custom Testimonials | ✓ | ✓ | |
| Webhooks | ✓ | ✓ | |
| Appointment Booking | ✓ | ✓ | |
| Open House QR Mode | ✓ | ✓ | |
| Competitor Tracking | 1 | 3 | |
| AI Review Responses | ✓ | ||
| AI Sentiment Analysis | ✓ | ||
| AI Competitive Insights | ✓ | ||
| Video Embed | ✓ | ||
| FAQ Section | ✓ | ||
| Coupon/Special Offer | ✓ | ||
| Editable Templates | ✓ | ||
| SEO Keywords | ✓ | ||
| Zillow Integration | ✓ |
